Frequently Asked Questions
Quick answers to the questions we hear most often.
How do I pay for an order?
Checkout is handled through our secure crypto payment processor, accepting Bitcoin, Ethereum, USDT, and 300+ other cryptocurrencies. If you don't hold crypto yet, the checkout page walks you through buying it with a debit or credit card via a trusted exchange partner first, then sending it to your order's payment address.
How do I check my order status?
After checkout, you land on an order confirmation page that tracks your payment status in real time. You'll also get an email receipt as soon as your order is placed, and another once payment is confirmed. If you need a status update at any time, reach out through our contact form with your order ID.
How do I know if a part fits my vehicle?
Every listing shows fitment details for the specific make, model, and years it's compatible with. If anything is unclear or your vehicle isn't explicitly listed, confirm with us before ordering โ reach out via the contact form with your part number and vehicle details.
What condition are the parts in?
Condition varies by listing and is always shown on the product page โ brand new, used, refurbished, or aftermarket. Catalog items (engines, transmissions, brakes, etc.) are new unless stated otherwise; our Aftermarket marketplace lists pre-owned and take-off parts with condition notes and real photos of the actual unit where applicable.
How long does shipping take, and do you ship internationally?
Yes, we ship worldwide. Smaller parts ship via standard carriers; larger items (engines, transmissions, canopies, truck beds) are coordinated via freight/LTL shipping. Full timelines and details are in our Shipping Policy.
Can I return a part if it doesn't work out?
Yes โ most items can be returned within 30 days of delivery if they're unused, uninstalled, and in original packaging. Returns need authorization before you ship anything back. Start a return here, or see the full Returns & Refund Policy.
Is DrivoraParts a real, registered business?
Yes โ DrivoraParts LLC is a US-registered company with headquarters in Torrance, California. Full company and policy details are available in our footer, including Terms of Sale, Privacy Policy, and Refund Policy.
I have a question that isn't answered here โ what do I do?
Send us a message through the contact form and we'll typically reply within 1โ2 business days.
Still have questions? Contact our support team.