Warranty Policy

1. Product-Specific Warranty Coverage

The product listing is the primary source for determining whether a warranty applies to a particular product.

Where a listing identifies a manufacturer, supplier, or other applicable warranty, that warranty’s stated terms govern the coverage.

Warranty duration, exclusions, and other conditions vary by product and are not assumed unless they are specifically stated.

2. Manufacturer or Supplier Warranty

When a manufacturer or supplier warranty applies, the claim is subject to the applicable manufacturer’s or supplier’s warranty terms.

You may be asked to provide reasonable information needed to evaluate a warranty claim, which may include:

• Your order number
• The product or part number
• A description of the issue
• Photographs
• Installation information
• Other documentation reasonably related to the claim

Where applicable, the manufacturer or supplier may determine whether a claim qualifies under its warranty terms.

3. Products Without a Stated Warranty

If a product listing does not state a manufacturer, supplier, or other applicable warranty, no separate DrivoraParts warranty is provided unless the listing or another applicable written agreement expressly states otherwise.

Not every product sold by DrivoraParts carries a warranty.

4. How to Submit a Warranty Request

If you believe a product may qualify for warranty coverage:

1. Contact DrivoraParts through our contact form or by email at support@drivoraparts.com.
2. Provide your order number.
3. Provide the product or part number.
4. Describe the issue.
5. Provide photographs or other information if requested.
6. DrivoraParts will review the product listing and the applicable warranty information.
7. Where a manufacturer or supplier warranty applies, the claim will be handled according to the applicable warranty terms.

Submitting a warranty request does not by itself guarantee approval, replacement, refund, or any other particular resolution.

5. Installation

You should follow the applicable manufacturer’s installation instructions and requirements.

Where appropriate, professional installation is recommended.

6. Warranty and Returns Are Separate

Warranty coverage and returns are separate matters.

A return request is handled according to the DrivoraParts Returns & Refund Policy.

A warranty request is handled according to the applicable manufacturer, supplier, or expressly stated DrivoraParts warranty terms.

7. Contact

For warranty questions or requests, contact DrivoraParts through our contact form or by email at support@drivoraparts.com.